Backly sends automatic WhatsApp messages at the right moment. 98% of messages are opened. Your customers respond and come back to buy.
Your customers read WhatsApp messages in under 90 seconds on average. With emails you wait days — if they open them at all.
Move the sliders and see in real time how much revenue escapes without Backly.
No code, no complex setup. The plugin handles everything.
Install the plugin on WooCommerce or PrestaShop. Authorize the connection and data starts flowing automatically.
Choose from Meta pre-approved templates or customise them. Set timing and conditions in a few clicks, no code needed.
Backly works 24/7. Every abandoned cart receives the right message at the right time. See results in your dashboard in real time.
The right message at the right time. Configurable timing, personalisation with customer name and cart products.
Send promotions, flash offers and WhatsApp newsletters to precise customer segments. No spam, with consent.
Automatically reactivate customers inactive for 30, 60 or 90 days with personalised messages and offers.
Automatically notify customers when a product is available again. Zero orders lost to out-of-stock.
All WhatsApp conversations with your customers in one inbox. Reply without leaving the dashboard.
Automatic performance analysis and suggestions on timing, templates and segmentation to increase ROI.
In three weeks we recovered €4,200 in orders we would have lost. The setup was so simple I thought something was missing.
We used to use email: recovery rate around 3%. With WhatsApp we're at 21% in the first month. It's a completely different channel.
Clear, transparent plans. Contact us and we'll help you choose the right one.
All prices exclude VAT · Cancel at any time, no penalties
We show you Backly running on real data from your store, with no commitment.
A real team follows your setup and answers whenever you need a hand.
No lock-in, no penalties. One click from your dashboard and you're out.
No. Backly uses its own official Meta Business API infrastructure. You don't need a separate account — we provide a dedicated number. If you prefer, you can also connect your existing number.
Yes, both. The WordPress/WooCommerce plugin and the PrestaShop module install in under 5 minutes. Once connected, Backly starts tracking abandoned carts automatically, with no additional configuration.
Yes, it's required by law (GDPR) and by Meta. Backly includes tools to collect consent in a compliant way: checkout widget, post-purchase opt-in and centralised privacy management.
You receive a notification when you're close to the limit. You can upgrade to the Growth plan at any time from the control panel. Extra charges are never added automatically without your consent.
Yes, it's a requirement of WhatsApp Business API. Backly provides a catalogue of pre-approved templates ready to use. You can also submit custom templates for review, which usually takes 24–48 hours.
Yes, with no penalties and no notice required. You can cancel directly from the control panel. Access remains active until the end of the already paid period.
Contact us today.
We'll show you how Backly turns abandoned carts into orders.
Tell us what you sell and how many carts you lose: we'll get back to you with a demo built on your real numbers.